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Privacy Policy

Last Updated: January 2026

Vertex Media & Commerce LLC (“Company,” “we,” “us,” or “our”) operates Vertex Ops (https://vertexops.co/). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, software, and related services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Company Information

Legal Entity: Vertex Media & Commerce LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Phone: (765) 253-6777
Email: sales@vertexops.co
Website: https://vertexops.co/

2. Information We Collect

a. Information You Provide Directly

We may collect personal and business information that you voluntarily provide, including but not limited to:

  • Full name

  • Business name

  • Email address

  • Phone number

  • Billing and payment information

  • Account credentials

  • Communications sent to us

b. Information Collected Automatically

When you use the Services, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages visited and usage activity

  • Referring URLs

  • Date and time stamps

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, analyze usage, and improve performance. You may control cookie preferences through your browser settings; however, disabling cookies may affect functionality.

3. How We Use Information

We use collected information for purposes including:

  • Providing, operating, and maintaining the Services

  • Creating and managing user accounts

  • Processing payments and subscriptions

  • Communicating service-related updates

  • Providing customer support

  • Improving features, performance, and security

  • Monitoring usage and preventing fraud or abuse

  • Complying with legal obligations

4. Legal Bases for Processing (GDPR)

Where applicable, we process personal data under the following legal bases:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • User consent, where required

5. Data Sharing & Disclosure

We do not sell personal data.

We may share information with:

  • Service providers (hosting, payment processors, analytics)

  • Professional advisors (legal, accounting)

  • Authorities if required by law or legal process

  • Successors in the event of a merger, acquisition, or asset sale

All third parties are required to protect information consistent with this Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of personal data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

Requests may be submitted to sales@vertexops.co. We may verify identity before fulfilling requests.

9. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal data (we do not sell data)

  • Be free from discrimination for exercising privacy rights

Requests may be submitted via email at sales@vertexops.co.

10. International Data Transfers

If you access the Services from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

11. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies.

12. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting on the website. Continued use of the Services constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Vertex Media & Commerce LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone: (765) 253-6777
Email: sales@vertexops.co

By using Vertex Ops, you acknowledge that you have read and understood this Privacy Policy.